Privacy Policy

1. Who We Are

This Privacy Policy applies to Ms Nicky's Body Shop ("MNBS," "we," "us," or "our"), a wellness and bodywork practice with locations in Piscataway, New Jersey and Englewood, Colorado.

Business address: 447 S Washington Ave, Piscataway, NJ 08854
Phone: (858) 356-4259
Email: msnickysbodyshop@outlook.com
Website: www.msnickysbodyshop.com

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Health history and intake information relevant to your care
• Appointment and booking information
• Payment information (processed securely through Square — we do not store card data)
• Communications you send to us via email, SMS, or contact forms
• Information you provide when signing up for courses, workshops, or email/SMS updates

We may also collect limited technical data when you visit our website, such as browser type, IP address, and pages visited, through standard analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Communicate with you about your bookings, care, and follow-up
• Send appointment reminders, confirmations, and health-related updates via email or SMS
• Send promotional messages, wellness education content, and offers — only with your consent
• Process payments and maintain billing records
• Improve our services and website experience
• Comply with applicable legal and regulatory requirements

4. SMS / Text Messaging

By providing your phone number and opting in to receive SMS messages from Ms Nicky's Body Shop, you consent to receive text messages including appointment reminders, booking confirmations, wellness tips, and promotional offers.

Message frequency: Varies based on your activity and preferences.

Message and data rates may apply depending on your mobile carrier and plan.

To opt out: Reply STOP to any text message at any time. You will be unsubscribed immediately and will receive no further messages.

For help: Reply HELP to any text message or contact us at (858) 356-4259 or msnickysbodyshop@outlook.com.

SMS opt-in data and consent are never sold or shared with third parties for their own marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We do not share your data with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools to operate our business, including Square (payments), MailChimp & GoHighLevel (CRM and communications), and SiteGround (website hosting). These providers are authorized to use your information only as necessary to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Safety: We may share information to protect the rights, property, or safety of MNBS, our clients, or others.

6. Health Information

Health and intake information you provide is used solely to deliver appropriate care and is kept confidential. We do not share your health information with third parties except as required by law or with your explicit written consent.

7. Data Security Practices

We take the protection of your personal information seriously. Ms Nicky's Body Shop implements reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These practices include:

• Secure, encrypted connections (HTTPS) on our website
• Payment processing handled exclusively through Square, which uses industry-standard encryption — we never store your credit card data on our systems
• Access to your personal information is limited to authorized personnel who need it to provide services to you
• Third-party tools we use (GoHighLevel, MailChimp, SiteGround) maintain their own security standards and are selected for their commitment to data protection
• SMS opt-in data is stored securely and never sold or shared with third parties for marketing purposes

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. If you have concerns about the security of your data, please contact us directly.

8. Data Retention

We retain your personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. You may request deletion of your data at any time by contacting us directly.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us at msnickysbodyshop@outlook.com or (858) 356-4259.

10. Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site. You can control cookie settings through your browser. We use this data only to improve our website and do not sell it to third parties.

11. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.